In the realm of IT, a dynamic landscape continually reveals emerging trends and opportunities. Presently, the spotlight shines on the ten most sought-after positions in this field—the Hottest IT Jobs of 2023—each offering intriguing possibilities. Interestingly, the tenth spot might defy your expectations, serving as a testament to the diversity within the industry. The term “hot” in this context signifies not only the escalating demand but also the accompanying rise in salaries. This intriguing correlation is substantiated by data from the 2023 Dice Tech salary survey, which showcases that each job on the list has witnessed the highest salary surge—a clear indicator of the intensifying demand within the IT sector.
Delving deeper into this fascinating hierarchy of IT roles, the first position belongs to the Helpdesk Technician—a key player in the array of the Hottest IT Jobs of 2023. This outcome might raise eyebrows, yet the rationale becomes apparent upon closer examination. This role, often considered an entry point, has played a pivotal role for many—including the author of this narrative—serving as the initial step towards a gratifying and multifaceted career within IT. Prepare to be intrigued by the subsequent revelations as we dissect the details further.
The Helpdesk Technician position witnessed a remarkable 6.9% increase in its remuneration package, showcasing an average annual salary of $55,000. The significance of this figure becomes even more pronounced when considering that this role doesn’t demand an extensive background in experience or a complex web of technical proficiencies. At its core, the most coveted attribute for excelling as a Helpdesk Technician revolves around the mastery of exceptional customer service. The art of effective interpersonal communication takes center stage, owing to the pivotal role this position plays when users initiate contact. As the first point of interaction, Helpdesk Technicians shape the users’ initial impressions, effectively setting the tone for the entire IT department—a responsibility of substantial import.
While some might contemplate bypassing the Helpdesk role in pursuit of loftier positions, such a notion is met with resolute advice to the contrary. The Helpdesk phase serves as a crucible—a transformative period where one can not only demonstrate technical prowess but also cultivate the finesse of communication with both humans and machines. This juncture becomes a breeding ground for nurturing those intangible soft skills that ultimately set individuals apart, propelling them towards future success. As such, the significance of this phase should not be underestimated or brushed aside lightly.
To position oneself optimally for a role in the Helpdesk domain, the mastery of customer service skills takes precedence—emphasizing the pivotal role of interpersonal interactions. Additionally, adept troubleshooting emerges as an indispensable competence. The ability to methodically dissect problems, harness the capabilities of search engines, and devise effective solutions becomes a hallmark of excellence. Furthermore, building a robust foundation in IT principles and practices proves invaluable. While experiential learning undoubtedly plays a role in skill acquisition, amassing relevant certifications substantially amplifies one’s prospects in the competitive job market.
Among the recommended certifications, CompTIA A+ occupies a distinctive position. This certification holds a cherished place, symbolizing the inception of the certification journey for the narrator. It signifies not just the attainment of technical knowledge but also the initiation into a realm of continuous learning and professional growth. As the IT landscape continues to evolve, this certification serves as a beacon guiding aspirants towards a fulfilling and impactful career trajectory within the IT sector.
The revelation of an increasing demand for help desk roles might prompt surprise. The perspective shifts towards a heartening recognition of the thriving nature of this pivotal IT role, coupled with an above-average salary that surpasses most industries.
An illustrative job posting exemplifies the position of a Technical Desktop Support Technician within the Dallas Independent School District. This posting outlines the specified salary range and essential requirements. While the placement of this information at the bottom might be perplexing, emphasis is crucial on the paramount nature of exceptional customer service skills. Preferred qualifications include possession of an A+ certification, troubleshooting proficiency, and an array of skills accessible through online research. Adequate preparation can involve practical experiments conducted within a personal lab environment to effectively equip oneself for these responsibilities.
The initiation of an IT career need not be postponed, nor should completion of a degree be a prerequisite for entry. The imperative is to seize the moment—take action without hesitation. Transitioning to the second position, its predictability is likely.
Professionals with adept organization skills and strategic planning abilities find a promising pathway in project management—a field that delivers both structure and financial rewards, embodying one of the Hottest IT Jobs of 2023. The crucial role of an IT project manager within a proficient IT team revolves around overseeing the planning, execution, and successful conclusion of IT projects while adhering to budget constraints. The domain of project management experiences a notable surge of 15.6%, accompanied by an average annual salary of $120,000. Notably, this salary average reflects a range of experience levels, with some roles requiring five to seven years of expertise resulting in higher compensation, while positions demanding less experience may offer comparatively lower pay. This nuanced aspect holds true for numerous positions detailed in this compilation.
The role of a project manager necessitates a fusion of technical expertise and organizational finesse, a hallmark of the Hottest IT Jobs of 2023. While this profile resonates with specific individuals, it doesn’t universally suit everyone. Responsibilities encompass managing project timelines, tracking deliverables, identifying prerequisites, and navigating the intricacies of stakeholder engagement. Interactions with stakeholders, superiors, and managers are integral to the role, encompassing updates on project progress, potential delays, or acknowledgments for ongoing efforts. The inherent challenges of project management aren’t embraced by all, but those predisposed to this role discover a sense of calling within it.
Entering the realm of project management is notably facilitated by obtaining the CompTIA Project+ certification. This credential establishes a robust foundation in essential project management concepts and bolsters the likelihood of securing the initial job opportunity in this domain. Acquiring this certification serves to bridge gaps in the understanding of project management terminology, further cementing proficiency. A logical progression involves securing the initial role and subsequently pursuing advanced certifications like the Project Management Professional (PMP) certification—a widely recognized standard for project management expertise. Possessing the PMP certification is highly regarded across various sectors; however, it necessitates a proven record of experience for eligibility. Prerequisites mandate 60 months of relevant experience along with 35 hours of training if a formal degree isn’t held.
Exploring potential career avenues, consider the role of a Project Manager:
This role’s responsibilities align with previously discussed facets and demand a rigorous approach. Prerequisites include a Bachelor’s degree, a strong technical orientation, and possession of the PMP certification. The salary range spans from $70,000 to $100,000, and an IT background is sought after—making it a viable transition from roles like help desk or technical support.
Systems Engineer :
Another unsurprising entry on the list is that of systems engineers. The demand for system administrators and engineers remains robust, showcasing a salary increase of 7.5% and an average annual pay of $120,000.
This role is ideal for those seeking advancement beyond the help desk level, especially if you possess an affinity for server management, cloud technology, Linux, or related domains. The term “systems admin” or “systems engineer” encompasses a wide array of roles, often distinguished by their focus. Whether you specialize as a VMware engineer, cloud engineer, server engineer, or Linux engineer, the core responsibility involves designing, constructing, and sustaining solutions for your organization. Given the diversity of roles, recommending a single certification becomes complex. For instance, if you’re inclined towards cloud technology, certifications such as Microsoft Azure administrator (AZ-104), Google Cloud platform associate cloud engineer, or AWS certified solutions architect associate might be relevant. Alternatively, if you’re targeting Linux administration, CompTIA Linux+ (LX0-101 and LX0-102) or CompTIA Linux+ (XK0-004) can be valuable. Similarly, traversing the Microsoft path while supplementing it with Python and PowerShell proficiencies proves advantageous.
Regarding job prospects, consider the following examples:
One role spotlights VMware and SCCM expertise. As a systems engineer or administrator, your role encompasses not only solution design and construction but also active support. Often, you’ll serve as the final tier of support beyond the help desk, addressing challenges that the previous tiers couldn’t resolve. The job requirements for this role include familiarity with VMWare vSphere, networking, Microsoft, and Linux OS, in addition to the quintessential customer service, problem-solving, and interpersonal skills. Regardless of your technical skills, being personable, humble, and hardworking holds substantial weight in any job role.
This specific job listing seeks certifications such as VCP (VMware Certified Professional), CCNA (Cisco Certified Network Associate), Nutanix, NetApp, and EMC. It’s important to note that this role is diverse, and you need not possess expertise in all areas to apply. The listed qualifications often represent a wishlist rather than strict prerequisites. Having a combination of two or three relevant skills could make you a suitable candidate for the role.
Anticipate this revelation: cybersecurity engineering. It’s a role that doesn’t catch you off guard, right? Cybersecurity remains a consistently sought-after profession globally, transcending industries. The field showcases a salary increase of 7.7% with an average annual pay that raises eyebrows at around $145,000. The landscape is abundant with opportunities and substantial compensation.
Cybersecurity revolves around safeguarding a company and its assets. Your role could involve fortifying defenses or probing them, identifying vulnerabilities to subsequently guide remediation efforts. The realm of cybersecurity encompasses various specialties. Your path might lead you to choose from an array of roles, each unique within this expansive domain. However, keep in mind that cybersecurity demands expertise—an advanced career path. Becoming a cybersecurity engineer isn’t as simple as deciding on it; you’ll need experience and knowledge. Often, you’ll amalgamate skills acquired from earlier roles, such as help desk, system administration, familiarity with Linux, Windows, and cloud environments. These foundational skills serve as your launchpad into the realm of cybersecurity. After all, comprehending how things function is a prerequisite for protecting them from hacking attempts.
Many individuals transition into cybersecurity from these preparatory roles. It represents an elevated step, a specialization. For those considering entering the cybersecurity field, I’ve created a roadmap video offering guidance. You’ll find the link below or somewhere within this content. This journey necessitates substantial prerequisite knowledge, building a foundation through IT fundamentals, and gradually advancing into more intricate topics. Perhaps you’re inclined toward being a red teamer—a professional skilled at ethically attacking systems for assessment.
In this case, certifications like EJPT (eLearnSecurity Junior Penetration Tester) or CPTS (Certified Penetration Testing Specialist) from Hack The Box might be appealing. As you progress, the OSCAP (Offensive Security Certified Professional) certification could be on your radar. On the flip side, if you’re more inclined towards the blue team, focused on security, there’s a plethora of options. Major vendors like Cisco, Microsoft, AWS, and Azure offer certifications tailored to their platforms and devices. Embarking on these certification paths—for instance, CCNP Security or Azure Security Engineer Associate—significantly enhances your prospects in the IT security domain. Speaking of career prospects, here’s an illustrative example: Toyota North America. They’re on the lookout for a red team, purple team, cybersecurity engineer. Sounds intriguing, doesn’t it? This role requires a solid five years of cybersecurity experience, expertise in penetration testing, and a willingness to consider certifications like the OSCP (Offensive Security Certified Professional) as an added advantage. To clarify, junior roles do exist in cybersecurity. You might initiate your journey in a NOC (Network Operations Center) or SOC (Security Operations Center), positions that are relatively easier to secure. However, even these roles typically require a degree of foundational knowledge and experience before you can excel in them.
Unicorn/DevOps Engineer: Hottest IT Jobs
Have you ever wanted to become a unicorn? A unicorn symbolizes a DevOps engineer, embodying one of the Hottest IT Jobs of 2023. This distinctive role fuses software programming skills with system administration capabilities, much like the collaboration of elements in Captain Planet. The salary has surged by an impressive percentage with an average annual income that is equally remarkable. Abundant job prospects await those in this field. However, becoming a DevOps engineer is a challenging endeavor that requires a wealth of knowledge. It’s an advanced role that demands dexterity in both development programming and system administration. Proficiency in languages such as Python and Java, along with familiarity with platforms like AWS, Azure, Linux, and Windows, is essential. A DevOps engineer acts as an intermediary between these two domains, ensuring their seamless synergy. The responsibilities encompass automating systems and constructing DevOps pipelines, further emphasizing the significance of this role within the Hottest IT Jobs of 2023. Pursuing a career as a DevOps engineer is a subsequent step after amassing skills and experience. Certification and training options for DevOps have become mainstream. Proficiency in tools such as Puppet, Chef, Jenkins, and Ansible, as well as expertise in DevOps pipelines across major cloud providers, including Google, Azure, and Amazon, is vital.
Certifications include AWS Certified DevOps Engineer and Azure’s equivalent, aligning with the remarkable opportunities presented by the Hottest IT Jobs of 2023. Turning to career opportunities, various roles entail developing and maintaining templates and automation solutions, collaborating with enterprise architects and the security team. A solid coding background is crucial, spanning languages like Python, PowerShell, Bash, and expertise in Azure, AWS, Google Cloud, and CI/CD tooling. The salary ranges are notably substantial. Transitioning to numbers seven and eight on this list, these are arguably the most lucrative positions, both centered around management.
Management Information Systems (MIS):
At number seven, we have MIS (Management Information Systems) Manager, also known as MISM. The IT manager experiences a notable 10.8% increase in average annual salary, amounting to $132,000. Venturing into management constitutes a prudent choice, given the high demand and substantial salaries. Nonetheless, it’s a demanding role not suited for everyone. Proficiency in people management is essential, particularly within the IT realm. This entails possessing a degree of IT knowledge, often acquired through transitioning from a support role and progressing upwards. Such individuals frequently exhibit adeptness in people management, project oversight, and contributing to the development of the IT team. Furthermore, IT managers are typically entrusted with pivotal decisions regarding IT infrastructure, encompassing the selection of applications and technology stacks. The weight of such responsibilities is considerable, accompanied by corresponding pressure. However, the financial rewards are substantial, reflecting the scarcity of qualified individuals in this role. If your aptitude aligns with this profile, seize the opportunity. Several job titles fall under this category, including information technology manager, which emphasizes a comprehensive grasp of various technologies. Overseeing the work of engineers, resolving challenges that resist resolution, and devising solutions comprise a substantial portion of the role.
The pathway to becoming an IT manager is diverse. Often, individuals with a knack for people management advance into this role after thriving in supervisory positions. Progression might involve roles like team manager for network or cloud teams. This trajectory tends to be linear, and sidestepping it is unusual. An aspect worth noting is that as an IT manager, the balance tilts toward managerial tasks over technical ones. Therefore, individuals who are deeply passionate about the technical dimension might find themselves distanced from it to a certain extent.
IT Management: Hottest IT Jobs
The next step in your journey could lead you to number eight on the list—IT management at the C-suite level. This encompasses roles such as Chief Technology Officer (CTO), Chief Information Officer (CIO), Vice President (VP), or Director. These roles exhibit growth at 8.4%, offering an average annual salary of $164,000, with a notably wide salary range. Leadership abilities of the highest caliber are a necessity in these positions, as they often involve overseeing other managers within the IT department. A robust visionary perspective is crucial, as you steer the IT department toward its future direction—whether that’s a migration to the cloud or maintaining an on-premises infrastructure. Managing budgets, engaging with fellow C-suite executives, CEOs, stakeholders, and assuming ultimate responsibility are inherent aspects. If servers experience downtime or security breaches occur, the accountability rests on your shoulders. The associated responsibilities and stress are balanced by a substantial compensation package.
An illustrative example of such a role presents itself here, with a remarkable annual salary of $800,000, offered for a remote position. However, it’s important to acknowledge that this role is demanding. A prerequisite is 10 years of managerial experience. Notably, when aiming for such a position, a degree becomes imperative, and in many cases, a Master’s degree or an MBA is recommended. If your ambition is to ascend the ranks to become an IT manager, whether as a CTO, CIO, VP, or similar, investing in a degree could prove invaluable in achieving this aspiration.
Application Support Engineer:
Number eight introduces a role that might appear redundant at first glance, but it holds distinctive characteristics. We delve into the realm of the application support engineer—a role that sets itself apart from the help desk position. While the help desk primarily focuses on aiding users in troubleshooting issues and addressing initial level concerns, the application support engineer operates within a more specialized sphere. This role revolves around providing comprehensive support for a particular application. Invariably, these professionals possess a solid foundation in programming, facilitating collaboration with developers to test, troubleshoot, and sustain the application. With a growth rate of 6.3% and an average annual salary of $96,000, this role signifies a step towards the advanced side of the spectrum.
The allure of the application support engineer role lies in its engagement with the developmental environment. Whether your organization produces or supports specific applications, you’ll necessitate proficiency in the programming language employed by that application. This could encompass languages like Python, Java, C++, or .NET. Your responsibilities will span software testing, intricate problem-solving, a degree of networking comprehension, database fundamentals, and certainly, the prowess of customer support coupled with interpersonal finesse. Furthermore, this role frequently engages with Application Lifecycle Management (ALM), embracing methodologies like Waterfall, Agile, ITIL, and Scrum.
As mentioned earlier, the application support engineer role is a progression into the advanced realm. Foundational skills lay the groundwork, followed by the accumulation of supplementary proficiencies. Learning Agile methodologies, enrolling in ITIL and Scrum courses, and venturing into the realm of AWS with the pursuit of AWS Certified SysOps Administrator certifications contribute to a comprehensive skill set. Consider an illustrative example of this role at JP Morgan Chase, where the scope goes beyond basic troubleshooting to addressing code-related challenges in the hottest IT jobs. Your responsibilities span monitoring infrastructure, necessitating substantial programming skills, familiarity with cloud platforms, and networking expertise. The multifaceted skill set required is extensive.
Number nine emphasizes the potential for substantial remuneration in this role, albeit with a caveat—it might not be universally prevalent. The application support engineer position finds its niche within companies undertaking intricate and substantial projects of significant complexity.
The program analyst or program manager functions in tandem with the project manager, assuming the role of the program analyst. Their primary objective is to ensure the project’s adherence to the budget and timeline.
This role involves meticulous analysis of the project, including risk assessment, issue resolution, and vigilant monitoring of compliance and regulatory aspects. Distinct from the broader role of a project manager, the program analyst’s focus is more specialized, and oriented towards these specific tasks. The demand for professionals in this capacity is notably high, reflected in a remarkable 12.9% increase in salary and an average annual income of $139,000.
These opportunities often align with substantial corporations, and a recurrent observation is their prevalence in domains like the military. For instance, consider the position of a program analyst for FEMA, a government entity. The responsibilities associated with this role encompass translating business requisites into technical and functional prerequisites, active engagement in Agile ceremonies, documentation, presentation, and the delivery of briefings. This role proves highly rewarding for individuals adept at excelling in these areas.
Network Engineer: Hottest IT Jobs
Introducing role number 10 that might catch you off guard—the network engineer. Amid rumors of network engineering’s decline, the truth couldn’t be farther. This domain is thriving for network engineers, showcasing a 6.1% salary increase and an average annual income of $99,000, making it one of the hottest IT jobs.
This profession is genuinely captivating for network engineers seeking the hottest IT jobs. Personally, I can attest to its allure, having been part of it as a network engineer. Similar to a system engineer or system administrator, this could be the logical step after a stint in the help desk arena for network engineers eyeing the hottest IT jobs. If you discover a profound affinity for the intricacies of networking—how packets traverse networks, the mechanics of routers and switches—this path might align with your aspirations as a network engineer in the hottest IT jobs.
While automation is progressively taking over certain aspects, it doesn’t signal the end for network engineers. Rather, the skill set might evolve for network engineers. The job market data supports the demand for network engineers, making it a coveted field for network engineers. So, how do you step into this role as a network engineer? The paramount certification to pursue for network engineers, revered across disciplines from cybersecurity to system administration to DevOps and cloud, is the Cisco CCNA for network engineers. This certification stands as a pinnacle achievement for network engineers. Acquiring the CCNA often facilitates entry into junior network administration roles, forming the foundation of a lucrative career as a network engineer. In the role of a network engineer, you’ll be the backbone of network support as a network engineer. When the internet falters, your expertise as a network engineer is summoned—a responsibility that can be both daunting and exhilarating for network engineers. Consider the requirements for a junior network engineer role: a CCNA is essential for network engineers, complemented by proficiency in technologies like IPSec, VPN, MPLS, and ISIS. The tide of change brings the topic of automation into focus for network engineers, warranting knowledge of Ansible.
Stepping into senior positions like a Network Engineer Lead at Bank of America entails an extended list of requisite skills, including SD-WAN, SD-Access for automated networking, and proficiency in Cisco certifications like CCNP, CCDP, and CCMP, as well as Juniper certifications. Moreover, expertise in coding and application design becomes crucial.
This compilation might have surprised you in more ways than one. Number 10, the network engineer role, is particularly intriguing. While each role holds its unique allure, this list paints a promising picture of vibrant opportunities. Feel free to share your thoughts on which role resonates with you, your aspirations, or experiences. Your insights are invaluable, shaping the discourse around these exciting career paths.
Conclusion on Hottest IT Jobs in 2023
In the ever-evolving realm of Information Technology, opportunities abound for those with the right skills and aspirations. As we’ve journeyed through the top 10 IT career roles of 2023, it’s clear that this dynamic landscape accommodates individuals of diverse talents and backgrounds. The spotlight on these roles not only underscores their increasing demand but also highlights the remarkable surge in salaries, emphasizing the intrinsic value of expertise in the hottest IT jobs of 2023.
From the unexpected significance of the Helpdesk Technician’s role as an entry point into the thrilling world of IT, to the intricate responsibilities managed by IT Managers at the C-suite level, each role acts as a stepping stone towards a fulfilling and prosperous career. The rise of cybersecurity engineers as sentinels of digital safety, the emergence of program analysts and managers orchestrating projects with finesse, the blend of technical prowess and managerial acumen embodied by DevOps engineers, and the bridge-building skills of Network Engineers all remind us of the pivotal role connectivity plays in our digital landscape.
As we conclude this journey highlighting the hottest IT jobs, it’s evident that the IT industry thrives on innovation, collaboration, and adaptability. Every role, from network engineers to project managers, contributes as a piece in the intricate puzzle of technological advancement, shaping the ever-evolving fabric of the digital world. Whether you’re starting at the Helpdesk or aspiring to lead as an IT executive in the hottest IT jobs, the key lies in embracing learning, adapting to change, and nurturing the unique blend of technical and interpersonal skills that define success in this dynamic field.
So, whether you’re a recent graduate stepping into the world of IT, a seasoned professional transitioning into a new role, or someone driven by a passion for technology and the hottest IT jobs, the opportunities presented here are gateways to growth, achievement, and fulfillment. As the IT landscape continues to evolve, these roles will adapt with it, and those who embark on this journey of the hottest IT jobs will be at the forefront of shaping the digital future. Embrace challenges, seize opportunities, and embark on a path that promises endless horizons in the realm of Information Technology.